Supply Chain and Clinical Quality Technology Trends Highlight Findings In The CHIME 2022 Digital Health Most Wired Survey

ANN ARBOR, MI, November 8, 2022 – As healthcare organizations rebound from the impacts of the COVID-19 pandemic, greater emphasis on enhancing supply chain technology and clinical quality and safety highlight the findings from CHIME’s 2022 Digital Health Most Wired survey. The National Trends Report, released today at CHIME’s Fall Forum, shows how the last 3 years have been a period of remarkable disruption and challenge for healthcare organizations.

Digital health continues to rapidly transform the state of healthcare, according to additional results from the survey. As healthcare organizations, large and small, work to reinforce and reinvent solutions to vulnerabilities exposed by the COVID-19 pandemic, the survey reveals significant changes in the areas of Administrative and Supply Chain and Clinical Quality and Safety with increased percentage of organizations in the 2022 DHMW survey achieving Level 10 designations in these two areas.

Key findings include:

• While more than 90% of organizations are in some stage of executing their digital strategies, many have shared experiences related to their biggest challenges to realizing digital transformation strategies:
  • Lack of dedicated budget (20%), cultural resistance (15%), tendency for short-term over long-term planning (12%) and an over reliance on legacy technology (11%)
• Mobile applications are increasingly used to engage patients. This year, organizations reported a significant increase in the array of functionalities available within their mobile applications to include offering:
  • A price list for different services (14% increase) health maintenance campaigns (14% increase), mobile check-in (10% increase) and event alerts (13% increase).
• Currently, 72% of organizations report spending between 1-9% of their IT spend on experimentation/trials of technological innovation, new ideas, ventures, etc., 19% report spending between 10-19% and 4% report spending 20% or more, highlighting how important investing in innovation and competitive differentiation is becoming amongst healthcare organizations.
• This year saw a remarkable increase in the deployment of integrated surveillance systems with the EHR as well as machine enabled detection of prescribing anomalies, which is a significant tool in the continued effort to combat the U.S. opioid crisis.
• Organizations are reporting a significant increase in their ability to integrate data for chronic and care/disease management services provided outside of the healthcare facility into their EHR.
• As healthcare organizations continue to build analytical capabilities, the use of Predictive Analytics is more widely adopted than Machine Learning and Artificial intelligence, with Predictive Analytics being deployed at 80% of organizations for Clinical Workflow, 49% for Revenue Cycle Management, 32% for Supply Chain Management/ERP and 30% for CRM/Patient Engagement.

“Innovation in the healthcare industry is accelerating at a never-before-seen pace, kicked into an overdrive by the pandemic, forcing organizations to either adapt or be left behind,” said CHIME President and CEO Russ Branzell. “The survey covers multiple categories to assess how effectively and where healthcare organizations are advancing on their digital health journeys. Despite the challenges presented by the pandemic, 60% of our survey respondents this year report being right on schedule with their digital transformation efforts, which is nothing short of amazing considering the adversity they faced.”

Despite the pandemic, and maybe even because of it, most healthcare organizations are over halfway towards achieving their digital transformation goals. As many organizations prepare for a new year, leaders are reflecting on the incredible accomplishments of the past several years and identifying and prioritizing the opportunities for improvement and investment in 2023. By an overwhelming margin, 80% of healthcare organizations surveyed in 2022 rank security as an essential priority over the next year as they continue to invest in their security capabilities and technology. In addition to security, leaders will be focusing on clinical quality and safety and infrastructure which leaders ranked as essential by 62% and 53% of organizations, respectively.

This year, the survey grew by 20%, despite the pandemic, and represents over 38,000 facilities from 10 countries. Those providers include organizations that serve patients across the continuum of care: acute care, ambulatory care, and long-term/post-acute care (LTPAC). The findings can be found at www.dhanalytics.org.

About CHIME

The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior healthcare IT leaders. With more than 5,000 members in 58 countries plus two U.S. territories and over 190 healthcare IT business partners and professional services firms, CHIME and its three associations provide a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate, exchange best practices, address professional development needs and advocate the effective use of information management to improve the health and care in the communities they serve. For more information, please visit chimecentral.org.

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Contact

Calli Dretke
Vice President & Chief Digital and Marketing Officer
CHIME                                                                                                           
734.412.6255
[email protected]