AT&T Business and CHIME: “Digital transformation in healthcare: Survey analysis

Insights with AT&T Business and CHIME: “Digital transformation in healthcare: Survey analysis”

In a future where everything is connected, a secure wireless infrastructure will help drive improved health and better access to healthcare.

Executive Summary

Key questions every healthcare organization must ask themselves: “How healthy are our networks and tech systems, and how well are we progressing with our digital transformation initiatives?”

Many of us started the digital transformation in a rush. With the onset of the COVID-19 pandemic in the spring of 2020, there was no other choice. Now organizations are taking a breath, revising hurried decisions, and planning their next steps.

Digital transformation has the potential to improve overall patient care. With that as the motivation, organizations need an enterprise design strategy to replace quickly implemented point solutions. This involves planning.

Before diving into unfamiliar territory, it’s good to find out what others are doing. With this goal in mind, a recent survey conducted by the College of Healthcare Information Management Executives (CHIME) for AT&T Business, asked key players in healthcare—decision makers and IT professionals—a series of questions. Metaphorically, we did a CAT scan on the industry and how well it’s adopting and adapting to cutting-edge technology.

At AT&T Business, we’re bringing you this report to share the status of the digital transformation in the healthcare industry, what’s driving the transformation, how satisfied leaders are with their transformation progress, challenges that could jeopardize that progress, top priorities for the future, technology complications that affect the patient experience, and finally, recommendations for improving your digital transformation.

The survey indicates that healthcare organizations should carefully choose their top digital transformation priorities and, where appropriate, take advantage of 5G and cloud technology, as well as managed networking opportunities. The insights in this report serve as a benchmark to help you evaluate where you are and your next step forward.

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